FLEX Store Host: Washington DC

Position Summary

You're the face, soul, and dance moves of Crumbs & Whiskers. Deliver the C&W guest experience by ensuring that guests have an incredible experience playing and connecting with cats, communicating adoption and other relevant information as needed, and making a memorable emotional connection with every guest. Additionally, take great care of all cats to ensure that every cat is healthy, stress-free, and happy. 

The Flex Host must have a flexible or very open schedule and be able to pick up shifts within a week's notice. Our cats can't go more than a few hours without some TLC! Opportunities for advancement and promotion are endless as we are still a growing company! We love promoting and hiring from within the C&W family! 

Responsibilities

  • Create the guest experience - tell your favorite C&W cat stories, take photos for guests, give guests tips on how to best engage and interact with cats, and make sure everyone is having the time of their lives
  • Care for cats like they were your own children and ensure our cats are healthy and happy
  • Clean, clean, clean! When you've got 25 cats in house, it takes a lot to keep things looking and smelling good 
  • Assist in store operations as needed

Requirements

  • Prior experience in customer service is a huge plus.
  • Prior experience in cat care in a huge plus

Does this sound like you?

  • You're a customer service queen or king. It makes you happy to make others happy.
  • You love the Crumbs & Whiskers brand, mission, and message. Even though youโ€™ve never worked with us before, you already understand our company and our audience like the back of your hand.
  • You love telling stories and can strike up a conversation with anyone you meet. 
  • Working in a fast-paced environment is your jam. You know how to keep your cool when things are crazy.
  • You have a passion for helping animals.
  • You are very detail oriented and love following checklists.
  • You have a flexible and/or open schedule.

Job type

  • Part time (5-20 hr/week), Flexible schedule
  • Weekdays, Weeknights, Weekends
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