Store Host: Washington DC

Position Summary

You're the face, soul, and dance moves of Crumbs & Whiskers. Deliver the C&W guest experience by ensuring that guests have an incredible experience playing and connecting with cats, communicating adoption and other relevant information as needed, and making a memorable emotional connection with every guest. Additionally, take great care of all cats to ensure that every cat is healthy, stress-free, and happy.


  • Create the guest experience - tell your favorite C&W cat stories, take photos for guests, give guests tips on how to best engage and interact with cats, and make sure everyone is having the time of their lives

  • Care for cats like they were your own children and ensure our cats are healthy and happy

  • Clean, clean, clean! When you've got 20 cats in house, it takes a lot to keep things looking and smelling good

  • Assist in store operations as needed


  • Prior experience in customer service is a huge plus.

Does this sound like you?

  • You're a customer service queen (or king). It makes you happy to make others happy.

  • You love the Crumbs & Whiskers brand, mission, and message. Even though you’ve never worked with us before, you already understand our company and our audience like the back of your hand.

  • You love telling stories and can make friends with anyone.

  • Working in a fast-paced environment is your jam. You know how to keep your cool when things are crazy.

  • You have a passion for helping animals.

Job type

  • Part time, Full time

  • Weekdays, Weeknights, Weekends


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